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“You can't change people.
You must be the change you wish to see in people.”
- Gandhi


Leaders of organizations face many tough challenges.  Organizational leaders must understand the environment in which they operate, establish goals and objectives and motivate their employees to achieve excellence to “battle” in the global marketplace.  To be effective, the leader is, first of all, expected to get the right things done.  Effectiveness has little correlation with intelligence. While intelligence, imagination, and knowledge are essential resources, only effectiveness converts them into results.  By themselves, intelligence, imagination, and knowledge only set limits to what can be attained.  Effective leaders first lead themselves before they can lead others.  They work hard to achieve personal and interpersonal effectiveness..  Habits (which encompass skills, attitude and knowledge) are powerful factors in the life of an effective leader.  They express one’s character and produce one’s effectiveness -- or ineffectiveness.  Effective leaders must lead their people in a way that enables them not only to do the necessary tasks, but also to contribute and participate in day-to-day decisions that affect them.

 This training program explores the character & skills of effective leaders, compiled from insightful teachings from management Gurus such as Peter F. Ducker, Stephen R. Covey, and many others.  This program includes discussions, individual exercises, video, role play and group work to give participants the best opportunities for learning – and reinforce those learning into their lives. This training program is a foundational course and a must for all newly appointed leaders as well as for experienced leaders who need to influence others to “win” and be successful



At the end of the course, participants will..

  • Understand the importance of effective leader’s functions in the organization.
  • Recognize your own leadership style.
  • Learn the five levels of leadership.
  • Learn self-motivation and skills for personal effectiveness
  • Learn the skills for inter-personal effectiveness
  • Learn Situational Leadership style: Directing, Coaching, Supporting & Delegating
  • Learn the principles for human interactions.
course contents:


  • What is Leadership?
  • Qualities of successful leaders.
  • Personal Effectiveness and habits
  • Identify your Leadership style: Autocratic, Democratic, Laissez-faire

Levels of Leadership

  • Leadership is influence
  • Five Levels of Leadership:
     -  Using Position
     - Using Permission
     - Using Production
     - Using People Development
     - Using Personhood
  • Case study: Joan Lee

Leadership Skills for Personal Effectiveness

  • Overview from Peter. F. Drucker, Stephen R. Covey, and others
  • Examples from great leaders.
  • Self-motivation for improvements
  • Mental visualization and consequence thinking
  • Planning and prioritizing.

Leadership Skills for Inter-Personal Effectiveness

  • Establishing effective communication skills:
     - Attentive listening
     - “Thought Transmission” communication
     -  Communicating vision/mission
  • Depositing into Emotional Bank Account (EBA).
  • Praising or Recognizing Positive Results
  • Re-direction technique.
  • Tips: Empowering others in the workplace

Situational Leadership Skills

  • Focusing on the situation, behavior rather than on the person
  • Hersey-Blanchard Situational Leadership
  • Matching Leadership Style to Development Level.
  • Directing style (enthusiastic beginners)
  • Coaching style (disillusioned learners)
  • Supporting style (capable but cautious performers)
  • Delegating style (self-reliant achievers)

Case Studies & Interactive Exercises:

  • Individual questionnaires & Group Exercises
  • Video & Role-plays
  • Case studies and quiz
who should attend:
  • Managers, Section Heads, Engineers, Executives, Supervisors – all those who are in leadership position or who want to prepare for a future leadership position.
administrative details :
Duration : 2 days
Time : 9.00am - 5.00pm
Venue : In-house or public program
Language medium : English
Trainer :
Nelson Kok (please click here to see trainer's profile)
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