Very often employees are promoted to Supervisory position with first being trained to a Supervisor. More often than not, they just function as a 'superior', emulating whatever they have learned from their own superiors. Many failed to position themselfs as leaders. This Supervisory Development Program is a series of training modules that help Supervisor to build up their Frontline Leadership Skills.
Definition: 'Fronline Leader' is a person whose job include supervising and leading
a group of employees to achieve the operational-level
strategies of the organizations. These could be Managers,
Department Heads, Project Team Leaders, Foreman, Supervisors, Senior Executives, etc.
This is not a one-off training program but a series of modular training events that will lay a solid foundation for all frontline leaders. In between the modules, the participants will get the opportunity to put into practice whatever they have learned and then get feedback/coaching from the Instructor in the following training session.
As the Leadership role is more and more challenging today, the transition from excellent performer to competent Supervisor can be trying, and it demands a new set of skills. Newly appointed supervisors must change their skillsets and be able to position themselves as frontline leaders in order to gain respect from others. The demands for higher quality and performance are increasing; the workplace is growing more complex. In face of such challenges, frontline leaders have to be effective if they are to help people invest the best of their minds, hearts and hands into their work - - if the work is to be done well. Frontline leaders must move from doing things to people and toward doing more things with people. It is a role that no longer must focus primarily “downward”; but also upward and across the organization as well.
This Frontline Leadership training program consists of one (1) foundational course module and five (5) skills-building modules that focus on the essential skills needed to excel in a today’s frontline leadership position. The total duration is eight (8) days training program. These modules are conducted in a workshop-style where participants practice hands-on the skills being taught.
*Optional: The program implementation is flexible and it can be conducted similar to a Certificate-Level in Supervisory Management program where participants can complete the entire program in four (4) to six (6) months period depending on their work schedule and organization’s preference. Pre- & Post- tests will be administered together with project assignments to gauge participant’s knowledge acquisition.
This Frontline Leadership training program will definately assist both the experienced and recently appointed frontline leaders to gain leadership skills fast and be more confident in their job.